At WPT Global, your safety comes first. Poker and casino games are meant to be fun and social, but we also recognize that gambling can pose risks to some players.
Our mission is to provide a secure and transparent environment where we offer you the best platform to stay in control at every step. This page explains what responsible gaming means and the tools available to you. We also show you where to find support if you or someone close to you needs help.
Responsible gaming means playing for fun. It’s about keeping your balance and understanding risk. It is about knowing that poker and casino games are based on chance as well as skill.
You should always feel in control of how much time and money you spend, and if your gambling ever stops being enjoyable, or starts affecting your finances, relationships, or mood, then that’s a signal to pause and reset.
That’s why here at WPT Global, our main goal is to help you maintain that balance with clear tools, safeguards, and expert resources.
Gambling addiction won’t always be obvious. It can begin in a subtle manner, for example, by playing longer than planned or spending just a little more than you can afford. You may notice signs such as:
If you are feeling restless or irritable when you try to stop.
If you are chasing losses or gambling to recover any past spending.
If you are neglecting work, sleep, family, or social life to gamble.
If you are borrowing money or hiding your gambling activity.
If you are feeling anxious, guilty, or depressed after you play.
If you are feeling restless or irritable when you try to stop.
If you are chasing losses or gambling to recover any past spending.
If you are neglecting work, sleep, family, or social life to gamble.
If you are borrowing money or hiding your gambling activity.
If you are feeling anxious, guilty, or depressed after you play.
If any of these sound familiar to you, then consider setting stricter limits or taking a break. You can always contact the support team to help you with this.
You can also take a confidential self-assessment test from GamCare to help better understand your current playing habits.
If you need a break, you can contact our Customer Service team at customercare@wptglobal.com and ask for a definite or permanent self-exclusion.
Definite exclusions expire automatically after your chosen period, while an indefinite exclusion remains in place until you request a review by our Responsible Gaming Team.
All restrictions apply across all our WPT Global products, including poker and casino games.
Gambling-related issues can also impact more than one person. Family members and friends or partners can often feel stress or confusion when someone close to them struggles with gambling control. If someone you care about is affected:
Always encourage open conversations without judgment.
Suggest professional support from groups such as GamCare.
Join support networks for “affected others,” where you can speak freely and receive guidance on how to protect your own well-being.
Remember: you’re not alone in this situation, and help is confidential and free.
Responsible gaming is a big part of our license obligations and is at the core of our values. WPT Global ensures that:
We regularly review our policies to align with international best practice and local regulation.
If you have questions about any responsible gaming features or wish to discuss your limits, please contact customercare@wptglobal.com.
WPT Global operates in compliance with all relevant licensing jurisdictions and responsible gaming laws.
Age restrictions, self-exclusion rules, and affordability requirements may vary depending on your region.
All WPT Global gameplay is governed by fair-play standards and certified Random Number Generators.
Poker and casino games are exciting to play because they mix skill and chance. At WPT Global, we’re here to make sure that never changes.
If you ever need guidance or support, please contact customercare@wptglobal.com or contact our customer support team.
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